Thank Your Fans

Our powerful Fan Rewards, Student Loyalty, Watch Party, Ticket Lottery and Kids Club apps help you get to know and engage with fans 365 days a year

Keeping Fans Engaged During COVID-19

We've launched the ability to reward TV watching of games in addition to in-person attendance, while providing a rich 2nd screen experience to both. Including new features like trivia, polls, selfie galleries, live video streams, sponsor videos, and more. Our ticket lottery system has been put on steroids, now allowing fans to enter and win as groups of various sizes. With all these changes you can engage with your season ticket holder, fan, or student like never before.

Watch from Home + Interactive Experiences + Ticket Lotteries

Popular Use Cases

One system, Many Solutions

Season Ticket
Benefit Program

Reward ticket purchases, concession & merchandise spend, attendance, sponsor interactions and more...

Student Attendance
& Communication App

Reward early, prolonged and consistent attendance while remaining in constant contact through push notifications and more...

Kids Clubs

Powerful tools to administer youth membership clubs including auto renew, dedicated app, kiosks, fulfillment tracking reading programs, sponsor interactions, and more...

Bar Watch Parties

Reward fans and monetize partnerships. Dedicated apps with mapping, check ins, dwell time tracking, advertisements, couponing, prizing and more...

Core FanMaker Features

Flexible Rewarding of Game Watch and/or Attendance

Reward TV Watching

Don't leave anyone out because of COVID-19 restrictions

Multi-Channel Attendance

Geo-fence, bluetooth beacons, ticket scans, and kiosks measure attendance and dwell time to the second

TV, Radio, and Live Streams

Support for streaming service linking, even premium

Shape Fan Behavior

Award bonus points to fans arriving early, or staying later into the game. For watching, reward continued watching and engagement

Engaging & Sponsor-able

Trivia and Polls

Engage all year with sponsor-able trivia, video trivia, and polls

Live and On Demand Videos

Provide exclusive content via live stream and video stories (you can even charge a fee)

Photo Contests

Reward fan selfies, gallery display, sponsorship and more

Pick'em Challenges

Fans pick various stats and scores pregame to win points

Best in Class
Communication Tools

Rich Push Notifications

Attach links, images, animated gifs, and even video

Stories

Just like Instagram, distribute content in story format including images, video, ads, links, trivia, polls, and emoji

Inbox

Coupons and messaging live in app regardless of push notification subscription

Segmentation

Unlimited

Engagement Metrics

Change Fan Behavior

Punch Cards

Incentivize multiple event attendance with point bonuses, prizes, and sweepstakes entries for completed cards

Leaderboards

Let fans compete for rank, and build custom leaderboards for groups

Membership Level

Like frequent flyer programs, rewards your best fans with status

Prize Store

Prize Types

Sweepstakes, Auctions, Items, and Digital Coupons

Flexible Options

Apparel sizing, shipping charges, multiple winners, budget management, 3rd party fulfillment integration

Segmentation

Inventory Management

Easy Fulfillment

Location Based Messaging

Beacon Triggered

Micro location powered by cheap bluetooth beacons, Send push notification and award points when walking past concessions, visiting sponsors, entering parking lots and more...

Geofence Triggered

Send push notification and award points for entering particular buildings or areas

Attendance Based

Effortlessly welcome fans when they arrive, alert fans which gates have the shortest lines, communicate with all fans at the game, and thank them for coming when they leave the parking lot

Revenue Generation

Advertising

Custom ad system to present partner graphics, measure impressions and visits in various forms including ad blocks, custom app pages, stories, trivia, and polls

Sponsorship Engagement

Award points for visiting sponsor locations. Reward custom interactions like booking a room, taking a test drive, buying a product online

Sell Anything

Sell experiences, membership, access, parking, merchandise, seat upgrades, directly in app, with one click using stored credit card

Reward All Spending

Ticket Purchases

Our decade long relationship with Ticketmaster, Paciolan, and most ticket providers allow us to track and reward purchases, create early payment benefits, and bonus particular events

Concessions and Merchandise

Track and reward fan purchases at the game and online, bonus particular skus and provide discounts

Partner purchases

Using various methods reward purchases made at partners

Happens automatically in the background

Detailed Analytics

Season Ticket Renewal

Predict

The vast amount of data collected by the FanMaker system has proven to be able to predict renewal probability and provide important fan details useful for renewal conversations

Rewards

Repeated fan surveys have shown season ticket members renew earlier when rewards are in place, and cite FanMaker rewards programs as a top 3 reason for renewal